Cement Australia Pty Limited (ABN 75 104 053 474) ("Cement Australia") is committed to protecting the privacy of individuals.
The protection of personal information in the private sector is required by the Privacy Act 1988 (Cth) as amended by the Privacy Amendment (Private Sector) Act 2000 ("Act"). All employees and officers of Cement Australia are expected to comply with the Act and Cement Australia's policies and procedures concerning the protection of personal information.
What is Personal Information?
'Personal information' is any information or opinion, in any form, which identifies an individual or from which an individual's identity is apparent or can be reasonably ascertained.
This policy applies to all our web pages at www.cementaustralia.com.au. It explains our practices with regards to collection and processing of any personal information (i.e. information from which an individual's identity is apparent or can be reasonably ascertained) and that may be collected as a result of your use of the Site or when you do business with us.
This policy is based on the following principles:
- privacy of personal information is of paramount importance to Cement Australia;
- your personal information will not be shared, other than in accordance with this policy without your permission or in accordance with the Act; and
- we will only use your personal information for the purpose for which it was provided.
What information do we collect?
The kinds of personal information we collect and hold will depend upon the services you request from us. It may include:
- Information you give us when you ask us to provide a service to you. This information may include your name, address and contact details;
- Communications between us and you.
This Site allows you to contact Cement Australia and companies associated with Cement Australia by sending e-mails, for the purposes of:
- subscribing or unsubscribing to newsletters, media releases, marketing brochures, MSDSs or other communications;
- requesting information about Cement Australia; or
- making other enquiries.
By sending e-mails, you will be providing us with certain personal information, which may include your name, e-mail address and any other details you include in your e-mail. This information is collected by us for the purpose of dealing with your request. We may not be able to deal with your request without this information.
We also collect information such as the pages our users access, the documents they download, links from other sites they follow to reach our site, and the type of browser they use. However, this information is anonymous and is only used for statistical and website development purposes.
We may also collect personal information when we provide our services to you. Generally, if appropriate, we will tell you why we are collecting personal information and how we plan to use it, or these things will be obvious when we collect the information.
What do we use personal information for?
Any personal details that you provide in the course of doing business with us or as a result of accessing the Site or sending e-mails to us will be used for the purpose of dealing with your request or enquiry. This may involve disclosing your personal information to other companies within the Cement Australia group, or to service providers who assist us in operating our business. If your request involves subscription to newsletters or other material or requires us to send you communications, your details will be provided to our Communications Department. Your details and information about the communications you wish to receive will be held in a Database and used for the purpose of administering your request.
With regard to all other enquiries, your details will only be accessible and used by personnel dealing directly with your request. We do not use or disclose any personal details that you provide to us for the purposes of direct marketing.
Disclosing Personal Information
We may share personal information with related companies or with contractors performing services for Cement Australia. Cement Australia will only make such disclosures to achieve the purpose for which the information was provided. Otherwise, Cement Australia 's policy is not to disclose any personal information to any unrelated third party, except with consent or where we are required by law to do so.
Retention and Disposal of Information
Cement Australia will only keep personal information it needs for the purpose for which it was collected. Cement Australia will dispose of such information, in accordance with our document retention policy.
In line with our policy on e-mail security, any e-mails that you send will be automatically scanned, which could result in certain attachments and styles of message being automatically blocked and forwarded to our IT administrators in order to authorise the content. This is done purely for IT security purposes and our IT administrators will not access the contents of your e-mails once this process is complete.
Security of Information
You should be aware that the Internet is not a secure environment. If you send us any information, you do so at your own risk. However, Cement Australia uses all reasonable efforts to ensure that any personal information collected is held securely. In addition, only authorised personnel have access to personal information. Such personnel have agreed to ensure confidentiality of this information and are required to comply with this policy. Finally, we use a variety of physical and electronic security measures, including restricting physical access to our offices, and firewalls and secure databases to keep personal information secure from misuse, loss or unauthorised use or disclosure.
Accessing and Updating Personal Information
Please let us know if your details change and we will make every effort to keep any personal information held up to date and accurate. You can access your personal information and notify us of any change, modification or correction, by contacting the individual to whom the information was first provided, or contacting our Privacy Officer on firstname.lastname@example.org.
Complaints and Further Information
If you have a complaint or require further information about how Cement Australia handles personal information or any privacy issues please contact our Privacy Officer on email@example.com.